Bicycle Repair Service with Customer Visit - Terms and Conditions
1.Our bicycle repair service offers convenient and professional repairs right at your doorstep. Our skilled technicians will visit your location to diagnose, repair, and maintain your bicycle. By availing of this service, you agree to the following terms and conditions.
2. Service Requests:
To request a bicycle repair service, you must contact us through our designated channels, including phone, website, or mobile app. Service requests are subject to technician availability and may require scheduling in advance.
3. Service Area:
Our bicycle repair service is available within a specified service area. Please inquire about service availability in your location before placing a request.
4. Fees and Payment:
A service fee will be charged for each repair visit. The fee may vary based on the type of repair and distance traveled.Payment must be made in full at the time of service. We accept cash, credit/debit cards, and other electronic payment methods.
5. Repair Assessment:
Upon arrival, our technician will assess the condition of your bicycle and provide a repair estimate. You have the right to decline the repair service if you disagree with the estimate. In such cases, a call-out fee may apply.
6. Repair Work:
Our technicians will perform necessary repairs based on the assessment and your approval. We strive to complete repairs efficiently, but some complex issues may require additional time or subsequent visits.
7. Parts and Warranty:
Replacement parts used during repairs may vary based on availability and compatibility. Replacement parts used during repairs may vary based on availability and compatibility. We provide a limited warranty on replaced parts and repair work. Warranty duration and coverage will be communicated at the time of repair.
8. Customer Responsibility:
You are responsible for providing a safe and suitable working space for our technician to perform repairs.Ensure your bicycle is accessible and free from any obstructions.
9. Cancellations and Rescheduling:
To cancel or reschedule a service appointment, you must notify us within a reasonable timeframe. Failure to provide timely notice for cancellations may result in a cancellation fee.
10. Liability and Indemnity:
We shall not be liable for any damage or injury resulting from improper use of the repaired bicycle after service. You agree to indemnify us against any claims, losses, or liabilities arising from the use of the repaired bicycle.
11. Force Majeure:
We are not responsible for delays or failures to perform due to circumstances beyond our control, including but not limited to natural disasters, strikes, and government regulations.
12. Amendments and Modifications:
We reserve the right to amend or modify these terms and conditions at any time. Updated terms will be communicated to you.
13. Feedback and Concerns:
We welcome your feedback and concerns regarding our service. Please contact us through our designated channels.
By availing of our bicycle repair service, you acknowledge that you have read, understood, and agreed to these terms and conditions. These terms constitute a binding agreement between you and Listik Ltd.